FAI Farms Limited
External Privacy Notice
Last Updated: March 2026
Who we are and what we do
Who we are
We are FAI Farms Limited (“FAI Farms Limited”, “us”, “we”, “our”). We are a limited company registered in England and Wales under registration number 04131435, and we have our registered office at The Barn, Wytham, Oxford, England, OX2 8QJ. We are registered with the UK supervisory authority, Information Commissioner’s Office (“ICO”) in relation to our processing of Personal Data under registration number ZA481823.
What we do
We partner with food brands to shape the future of animal farming by providing practical solutions for climate and food security. We are a multi-disciplinary team with first-hand experience of food production and its challenges and are passionate about implementing better farming practices rooted in cutting edge science. We and our affiliates, subsidiaries and related entities are committed to protecting the privacy and security of the Personal Data we process about you.
In the context of our activities and to operate efficiently, we collect, hold, disclose and/or otherwise process personal data about people that use our websites, products and services. This may include members of the public, collaborators, customers, clients, suppliers and other users of our websites and products.
Controller
Unless we notify you otherwise, we are the controller of the Personal Data we process about you. This means that we decide what Personal Data to collect and how to process it.
Processor
FAI may act as a data processor for our clients, processing personal data strictly under their instructions. We do not determine the purposes or means of processing; instead, our clients, as data controllers, are responsible for providing individuals with a privacy notice explaining how their data is used.
If you have any questions about how your personal data is processed, please contact the relevant data controller (our client) directly. We do not respond to individual data subject requests, as these must be directed to the data controller.
Purpose of this privacy notice
The purpose of this privacy notice is to explain what Personal Data we collect about you (“Data Subjects”, or “you”) and how we process it. This privacy notice also explains your rights, so please read it carefully. If you have any questions, you can contact us using the information provided below under the ‘How to contact us’ section.
Who this privacy notice applies to
This privacy notice applies to you if:
- You visit our website
- You purchase goods or services from us
- You enquire about our products and/or services
- You use our Apps (native or web applications)
- You sign up to receive newsletters and/or other promotional communications from us for any of our products/services
- If you contact us for support in relation to any of our products/services
- You visit us at one of our sites
What Personal Data is
‘Personal Data’ means any information from which someone can be identified either directly or
indirectly. For example, you can be identified by your name or an online identifier.
‘Special Category Personal Data’ is more sensitive Personal Data and includes information revealing
racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership,
genetic data, biometric data for the purposes of uniquely identifying someone, data concerning
physical or mental health or data concerning someone’s sex life or sexual orientation.
Personal Data we collect
The type of Personal Data we collect about you will depend on our relationship with you. In the
context of our services or by simply using our websites/apps, we may collect personal data relating
to members of the public, collaborators, customers, clients, suppliers, visitors to our website and
other persons dealing with FAI Farms Ltd.
The information we collect depends on the nature of the Data Subject and our relationship with that
person. We may collect, included but not limited to, the following information from you:
- Contact details such as name, telephone number, postal or e-mail address Business contact information, such as job title, department and name of the company or organisation.
- Payment details, including tax number and bank account number.
- Areas of interest.
- Opt-in / opt-out for marketing materials.
- Opt-in / opt-out for other mailings.
- Content you provide (such as photos).
- Time registration, attendance and absence information and training records in case you follow a course with us.
- Behavioural analytics and device data, such as location (country, region, city), IP address, device info (type, brand, model, resolution, OS), browser info, visits to site (timestamps, pages) and for the purpose of debugging where configured, collect additionally some of the following: errors and exemptions, performance data, contextual data and usage data.
How we collect and protect your Personal Data
We collect most of the Personal Data directly from you in person, by telephone, text or email and/or via our websites/apps.
However, we may also collect your Personal Data from third parties such as:
- Reputable companies who provide lead generation contact lists
- Others to whom you have provided consent
- Publicly available sources such as social media platforms
We may collect information about you in various ways:
- Directly in connection with an actual or potential business relation with us
- Directly from you when you visit our website www.faifarms.com or one of our other websites, which may include information you provide to us by means of contact forms on that website or by opting in for our Mailings.
- From publicly available sources such as Linked-in or the corporate website of the organisation you are working for.
- From other sources such as current and former employees of the company you work for or colleagues or through third parties (including other users of our website or other software platforms) to which you gave consent to disclose information about you.
- When you visit our websites or applications by means of cookies or software that helps us monitor and resolve software bugs and performance issues.
We will implement the necessary administrative, technical and organisational measures for ensuring a level of security appropriate to the specific risks that we have identified. We protect your personal data against destruction, loss, alteration, unauthorized disclosure of or access.
These measures shall include the following measures regarding your personal data transmitted, stored or otherwise processed:
- Prevention of unauthorised persons from gaining access
- Prevention of unauthorised use or disclosure
- Ensuring that persons entitled to use your personal data gain access only to such personal data as they are entitled to access in accordance with their access rights
- Ensuring that your personal data cannot be read, copied, modified or deleted by persons not having the right authorisation to do so
- Ensuring that your personal data are processed solely in accordance with the purposes for which your personal data is collected
- Protection against alteration
- Protections against accidental destruction or loss
- Data recovery procedures
- Anti-malware controls
- Security updates
We will require compliance with behavioural guidelines from our staff, contractors and data processors whom we work with to ensure maximum protection of your personal data.
We may employ encryption of your personal data according to formal processes and encryption
standards. We also undertake to execute periodical risk assessments of the implemented
security controls.
We will use our best endeavours to ensure that our service providers will be compliant to the
GDPR and local privacy legislation.
Further, we seek to ensure that we keep your personal data accurate and up to date. In view
thereof, we kindly request you to inform us of any changes to your personal data (such as a
change in your contact details).
Purposes, lawful bases and retention periods
We will only use your Personal Data when the law allows. Most commonly, we will use your Personal Data in the following circumstances:
- Customer or supplier administration
- Supply and delivery of the services or products ordered by you
- Providing or facilitating services including customer support to users of our platforms with whom or in respect of which you have an interest or involvement
- Monitoring and resolving software bugs and performance issues
- Connecting you with other users of our services and platforms
- Administrating payment of invoices and collection of debts
- Marketing purposes
- Provide, administer and communicate with you about our products, services, offers or other updates that might be relevant to you
- Scientific studies and research
- Continuous improvement of our services
- Compliance with Data Protection legislation and/or any applicable laws and regulations
- Protect against and prevent fraud and unauthorised transactions
- Operate, evaluate and improve our business (including developing new products and services, managing our communications, facilitation the functionality of our website and performing accounting, auditing, billing and collection activities)
- Anonymising personal information
- Register and follow-up any opt-in or opt-out that you have indicated to us, in order to ensure that Mailings are customised and to ensure that you no longer receive Mailings you have opted-out of
- Enforce our legal rights, protect our assets, business and staff
- Comply with regulation
- Use personal data in an anonymous and aggregate way for survey analysis research purposes
- Any other purposes of processing of your personal data agreed upon with you
For us to best provide our services to you, it is essential that we can collect and use the information as described in this Privacy Notice. This means that data collection is largely necessary for fulfilling the relationship we have with you, and where that is not the case, we have a legitimate interest in collection your personal information or we need this information to comply with legal and regulatory obligations. In case we don’t have a legitimate interest, or we don’t need your information to fulfil the relationship we have with you, we will ask your explicit consent.
When we process your personal data on the basis of explicit consent, you can ask FAI to stop using the personal data provided at any time, in which case it will not be further circulated but may continue to appear where already in circulation. To withdraw your consent please contact us on privacy@faifarms.com.
Your personal data will not be stored for longer than is necessary in relation to the purposes for which we process them (we refer to the purposes as listed above). Only where we are legally obliged to, or where this is necessary for defending our interests in the context of judicial proceedings, we will store the personal data for longer periods.
Sharing your Personal Data
In the context of the purposes as listed above, we may share your personal data with third parties, such as banks and IT service providers or transfer the data in an anonymous way to third parties for statistic or research purposes.
We will ensure that, where relevant, contractual safeguards are implemented to ensure the protection of your personal data when disclosing your personal data to a third party. For example, we will enter into data processing agreements with relevant parties (providing for restrictions on the use of your personal data and obligations with respect to the protection and security of your personal data).
Where third party software providers are used, we will endeavour to establish they have technical measures in place to protect your personal data, are GDPR compliant and hold relevant information security certification.
International Transfers
FAI Farms Ltd. is a global business. To offer our services we may need to transfer your personal data to parties that are in countries outside the European Economic Area (EEA), which countries may offer a lower level of data protection than in the EEA.
In such case, it shall be ensured that adequate measures are taken to ensure adequate protection of your personal data in accordance with applicable data protection legislation. Your personal data and/or person profiles shall not be rented, nor sold to third parties without your prior explicit consent.
Your rights and how to complain
You have certain rights in relation to the processing of your Personal Data, including to:
- Right to be informed
You have the right to know what personal data we collect about you, how we use it, for what purpose and in accordance with which lawful basis, who we share it with and how long we keep it. We use our privacy notice to explain this. - Right of access (commonly known as a “Subject Access Request”)
You have the right to receive a copy of the Personal Data we hold about you. - Right to rectification
You have the right to have any incomplete or inaccurate information we hold about you corrected. - Right to erasure (commonly known as the right to be forgotten)
You have the right to ask us to delete your Personal Data. - Right to object to processing
You have the right to object to us processing your Personal Data. If you object to us using your Personal Data for marketing purposes, we will stop sending you marketing material. - Right to restrict processing
You have the right to restrict our use of your Personal Data. - Right to portability
You have the right to ask us to transfer your Personal Data to another party. - Automated decision-making. You have the right not to be subject to a decision based solely on automated processing which will significantly affect you. We do not use automated decision-making.
- Right to withdraw consent
If you have provided your consent for us to process your Personal Data for a specific purpose, you have the right to withdraw your consent at any time. If you do withdraw your consent, we will no longer process your information for the purpose(s) you originally agreed to, unless we are permitted by law to do so. - Right to lodge a complaint
You have the right to lodge a complaint with the relevant supervisory authority, if you are concerned about the way in which we are handling your Personal Data. The supervisory authority in the UK is the Information Commissioner’s Office who can be contacted online at:
Contact us | ICO
Or by telephone on 0303 123 1113
For supervisory authorities in other countries within the EU see the link below:
https://edpb.europa.eu/about-edpb/about-edpb/members_en
How to exercise your rights
You will not usually need to pay a fee to exercise any of the above rights. However, we may charge a reasonable fee if your request is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
If you wish to exercise your rights, you may contact us using the details set out below within the section called ‘How to contact us and our Data Protection Officer’. We may need to request specific information from you to confirm your identity before we can process your request. Once in receipt of this, we will process your request without undue delay and within one month. In some cases, such as with complex requests, it may take us longer than this and, if so, we will keep you updated.
Children’s Privacy
We do not offer our products and services to children, and we do not knowingly collect Personal Data of children without parental consent, unless permitted by law. If you are a child, you must have your parent’s permission to use our services. If you learn that a child has provided us with their Personal Data without parental consent, you may contact us, as described below, and if appropriate, we will securely and permanently delete it, in accordance with applicable law.
How to contact us and our Data Protection Officer
If you wish to contact us in relation to this privacy notice or if you wish to exercise any of your rights outlined above, please contact us as follows:
FAI Farms Limited
The Barn, Wytham, Oxford
Oxfordshire
OX2 8QJ
We have also appointed a Data protection Officer (“DPO”). Our DPO Evalian and can be contacted as follows:
Evalian Limited
West Lodge, Leylands Business Park, Colden Common, Winchester
Hampshire
SO21 1TH
Please mark your communications FAO the ‘Data Protection Officer’.
Changes to this privacy notice
We may update this notice (and any supplemental privacy notice), from time to time as shown below.
We will notify of the changes where required by applicable law to do so.
Last modified: 30.03.2026
The most recent version of this Privacy Notice is available on our website www.faifarms.com/privacy-notice and the separate websites we operate.